EMERGENCY DISPATCHER I

[ST. CHARLES COUNTY DEPARTMENT OF EMERGENCY COMMNICATIONS

*[SALARY: $55,775.22 per year[ *(Possible pay up to $61,352.74 upon completion of required training and *[ becoming eligible for mandatory overtime.)

**[This is a full-time, 40 hour per week position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs.

**[PURPOSE: [To receive and evaluate incoming emergency and non-emergency calls, compile relevant information from callers, and dispatch Police, Fire, and/or EMS units and personnel to the scene or transfer the call to the appropriate agency.

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Receives

emergency calls

and

dispatches

appropriate

response

units to

the

scene

Gathers

information

and

prioritizes

calls

Tracks availability and status

of

response

personnel

Logs/documents

calls

Relays

information

clearly and concisely

to

response

personnel

and callers

Enters

calls

for

service

data

into

computer

Monitors

multiple

radio

channels

including

mutual aid

communications

Maintains

knowledge

of

emergency communication equipment operations, emergency communication

procedures

and techniques,

and county geography

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