Job Description

Insight Global is looking for an IT Business Analyst for one of our clients. This position is fully remote. This position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices. Possesses a high degree of operational knowledge as it relates to customer operations in claims, system administration, expansion business, and member enrollment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

• Required to have BLD - Bachelor's Level Degree

• Required to have 3+ years of relevant experience

• Related experience will be in one of the following areas, operations, IT, or reporting

• Required to have MS Excel, MS Teams, Jira, and ServiceNow

• Understanding of Data Analysis

• Possesses a high degree of operational knowledge as it relates to customer operations in claims, system administration, expansion business, and member enrollment

• Experience working with business leaders to refine technology-based request to include clear definition of problem, understanding of current vs future workflow, and high-level business requirements. (Less analytics and more developing problem statements and business requirements).

• Demonstrated experience with documenting and sharing the above key elements with technical teams to identify core IT domain impacts as well as defining an estimate.

• Healthcare experience especially on health plan space

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We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.