Job Description Summary

The PAC Service PL Leader has the mission to contribute to Grid Automation (GA) growth by building a competitive portfolio of offerings meeting customer needs and an effective go-to-market strategy. This role reports to the GA Product Management Leader.

Job Description

Essential Responsibilities :

• Life Cycle Management strategy for GA Products and Systems, upgrades growth plan, differentiated offerings, delivery model

• Develop, in collaboration with Region Growth leaders, the Installed Base (IB) entitlement by product, by region

• Develop, in collaboration with other GA Product Managers, the upgrade solutions and identify creative business models that will bring value to customers and enable GA to capture a high percentage of the IB market

• Work with GA PL and R&D to integrate serviceability features in the design as well as develop retrofit, refurbishments, and upgrade kits for installed base

• Develop and drive strategy and go-to-market strategy for Master Service Agreements, training, and Engineering and Consulting

• Lead the customer application COE team to develop and deliver AAA solutions

• Actively engage with customers to understand their business model, determine customers critical KPIs and use data to develop competitive offerings

• Develop value proposition, market assessment, competition analysis, business case, product requirement documents, innovative business models

• Develop, in collaboration with the region commercial teams, the growth plans and offerings roadmap based on customer specific needs

• Develop, coach, and mentor the team to strengthen the overall business capabilities

• Instill a culture of candor, accountability, passion for growth and differentiation

• Drive co-creation and collaboration with customers and be at the forefront of the creative engagement that can result in innovative solutions

• Understand competitors’ offerings, industry trends, customers’ behavior

• Drive productive interactions with other GA Product Managers, R&D and product development, Technical Application Engineering and Commercial teams

Required Qualifications:

• Master's degree in Engineering (Electrical or Mechanical) from an Accredited University or College

• Minimum 5 years of experience in closely related industry business administration function

• Minimum of 15 years of experience with a leading player in industrial protection and control/automation engineering or product management / service fields

• Minimum of 10 years of experience in a leadership role

Desired Characteristics :

• Willingness and ability to travel internationally

• Ability to interface with and influence all levels of the customer’s organization as well as other internal functions

• Strong business acumen and commercial savvy

• Strong customer service and entrepreneurial mindset

• Strong business and financial acumen and operating background

• Solid oral and written communication skills

• Strong interpersonal and leadership skills

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position