Account Management Specialist

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular-Long Term Assignment

Percentage of Travel Required: Up to 10%

Type of Travel: Local

Are you interested in continuing your career in Europe in a mission focused environment? CACI has established upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative and motivated IT Specialists to support enablement AFRICOM’s mission objectives.

What You’ll Get to Do:

CACI has an excellent opportunity for an experienced, self-directed, Account Management Specialist . This position is in support of a Department of Defense (DoD) organization, US AFRICOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS.

The Account Management Specialist is responsible for Active Directory user account verifications, creations, modifications and account removals. Local Registration Authority (LRA) to perform identity verification of applicants, and the authorized issuance of certificates to applicants. Verifying subscriber’s identity. Pre-registering users with PKI. Validating NPE certificate requirements and forwarding revocation requests. Supporting issuance and renewal of SIPR tokens and/or NIPR alternate tokens. Supports production and delivery of reports detailing number of tokens issued, revoked, renewed, and any issues encountered.

Candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. May also mentor or train other Account Management Specialists.

More About the Role:

The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both client managers and system users.

Validate identity and 8570M requirements, provision and de-provision accounts, update GAL information, issue end-user agreements. Certify and perform Enhanced Trusted Agents (ETAs) functions for SIPR/Alt multi-factor authentication token services (issuance, reconstitution, PIN resets, revocation, out-processing).

You’ll Bring These Qualifications:

• Currently hold a minimum adjudicated Secret Clearance and be able to maintain

• BA/BS + 3 years recent specialized or AA/AS +5 years recent specialized or a major cert + 7 years recent specialized or 11 years of recent specialized experience

• Microsoft Certified Solutions Associate (MCSA) Windows 10/Office 365

• CompTIA Security + (IAT Level II or greater)

• Proficiency in Active Directory Users and Computes (ADUC)

• Expert knowledge of 8570M requirements

• TESA eligibility

These Qualifications Would be Nice to Have:

• ITIL v3 – Foundation

• Automation using Microsoft PowerShell, VBScript, or batch files

• Experience with NIPR/SIPR Network Connectivity

• Experience with SIPR Token issuance/management and problem resolution

• Adaptable to changing circumstances and operational needs

• Understanding of Department of Defense Military standards

• Experience with DoD IT security requirements

CITS III

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits)

The proposed salary range for this position is:

$75,200 - 158,100 USD